Shipping policy

Order Processing

At MYSK, every order is carefully prepared and packed to ensure it arrives in perfect condition.

Orders are typically processed within 1–3 business days after being placed. During periods of high demand, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery times:

  • United States: 5–10 Business Days
  • Canada: 5–10 Business Days
  • United Kingdom: 5–10 Business Days
  • Australia & New Zealand: 6–12 Business Days
  • Europe: 5–10 Business Days
  • Middle East: 4–8 Business Days
  • Rest of World: 7–15 Business Days

Please note that delivery times are estimates and may vary depending on customs processing, carrier delays, weather conditions, or local postal services.

Shipping Costs

Shipping rates are calculated at checkout based on your location.

We may offer free shipping promotions from time to time. Any active promotions will be displayed on our website.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.

Please allow 24–72 hours for tracking information to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the package is returned to us, additional shipping fees may apply to resend the order.

Lost or Delayed Packages

While we work closely with our shipping partners, MYSK is not responsible for delays caused by carriers, customs inspections, weather events, or other circumstances beyond our control.

If your package appears lost in transit, please contact our support team and we will do our best to assist you.

International Orders

International customers may be subject to customs duties, taxes, or import fees imposed by their local government.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Contact Us

If you have any questions regarding your shipment, please contact our support team.

Email: support@mysk.com

We aim to respond to all inquiries within 24–48 business hours.